Refund policy

We hope that you are happy with your order, but if not please get in touch with us at hello@sproutie.com.au. As a small independent business, we value each and every customer and will do our best to make sure you are happy with your Sproutie experience. We uphold Australian Consumer Law regarding refunds and returns. More information can be found here.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can always contact us for any return question at hello@sproutie.com.au